Terms and Conditions
Responsible firearm operation and maintenance should be done by qualified individuals. We take every precaution to ensure your safety, and to maintain the integrity of the precision piece of equipment that you receive.
We will repair or replace, at our discretion, any product manufactured by us if a defect arises from our workmanship. You are required to properly maintain your equipment. All products not manufactured by Integrity Arms & Survival LLC must be returned to the company who produced it, if an issue should arise.
Ammunition Ordering Restrictions:
2. You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
3. By purchasing ammunition, you are not violating any local, state, or federal laws.
4. You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependant.
5. You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
6. You have never been committed to any mental institution, or been adjudicated as mentally defective.
7. You will not sell ammunition to any minor.
8. You cannot have ammunition shipped to a post office box.
9. You do not live in a state, city, or county that prohibits you from owning, purchasing, or transferring ammunition. The following is a list of areas where we will not ship ammunition to. This is not a comprehensive list, but is meant as a guide. It is in no way meant to include all laws and restrictions across the United States. Please contact the authorities in your area for any possible restrictions. If you do live in a restricted area, your order will be canceled.
California: No Sales to the cities of Los Angeles, Oakland, Sacramento and San Francisco.
Alaska: No Sales. Must be shipped to a freight forwarder.
Hawaii: No Sales. Must be shipped to a freight forwarder.
Illinois: No Sales to the city of Chicago. All other Illinois residents must email us a copy of their FOID card in addition to their State ID. Ammunition must ship to an address on one of these ID’s.
Massachusetts: No Sales
Maryland: No Sales to the City of Annapolis and Montgomery County
New York: No Sales to New York City, or its five Burroughs. Starting January 1st, 2014 all ammunition must be sent to a FFL.
Washington DC: No Sales.
New Jersey: When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
Conditions of Use
FIREARM TRANSFERS (updated 4/1/2020):
Transfers are $20 for used guns and $50 for new guns. Additional firearms on the same 4473 form are $20 each. If you pick up more than one handgun in a 5 business day period, there is a separate form (required by law) that we have to fill out. The cost for this is an additional $30. These are all fees that are not charged when purchasing the gun directly from Integrity Arms. Many online retailers are simply middle men and never touch the product, which means they don’t have the overhead we do, carry the insurance we do, many don’t even hold a firearms license. Please call us first to see if we can get the gun for you. Markup for new guns purchased from us is typically in the 8-10% range, so our profit is minimal. Should you choose to order online, please wait for us to call you and tell you your order is ready. Also, consider purchasing ammo, targets, hearing protection, etc when you pick up your gun, so we can continue to be here for you. We appreciate your business and thank you for understanding.
You must contact us prior to sending anything back. The customer has 30 days to check the product and assure there are no issues. No credit will be issued after 30 days of receiving the item. Shipping is not reimbursed for returns, unless WE determine the product to be defective. There is a 20% restocking fee for returns with no issues. This is to recover costs from processing credit cards, paying employees to ship the product, shipping supplies, etc. All returns must be in original, unused and unaltered condition with original unaltered packaging. No refund will be issued for used or altered products.
Integrity Arms Barrels/branded products – 15 day no questions asked return/exchange policy
Other Integrity Arms Products (other than barrels) – 30 day policy
Other reasons – 90 day maximum, exchange/store credit only. Must be in original new condition with original packaging.
Other Manufacturers – If you have a defect with another manufacturers product, the resolution must be handled by the company who produced the product. There are two ways to do this: First, you can contact the manufacturer directly and work through them. Our manufacturing partners are great companies that also want you to be satisfied with their products, so rest assured your concern will be handled promptly. This is typically the fastest approach, and will usually prompt them to send you a shipping label as well. Second, you can send it back to us and we can attempt to expedite the process. Once we receive a resolution from the manufacturer, we will process the return/exchange. Please understand that in any case, the issue must be verified prior to any refund, credit or exchange being offered.
Please know your state/local laws before ordering. We are not responsible for knowing the laws where you live. If you need to return something you ordered because it is against the law where you live, there is a 20% restocking fee. If the item is a firearm, there is a 35% restocking fee.
Over $100 of product have the option to ship free (must choose free shipping) through the carrier of our choice (usually USPS Priority). Under $100 ships for $8.95. Orders over $250 of shippable product will require signature confirmation, no exceptions. Alaska & Hawaii are actual shipping cost. If you would like special shipping options, please contact us PRIOR to placing your order. If you return a product with the intent to swap it out, we will gladly apply the original product cost to the cost of the new product if we receive it in original packaging and condition. Actual shipping will be charged to ship the new item.
Integrity Arms and other marks indicated on our site are trademarks owned exclusively by Integrity Arms & Survival llc. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not Integrity Arms, in any manner that seeks to disparages or discredit Integrity Arms or in any manner that may cause confusion among our customers.
All content on this website is the exclusive property of. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Integrity Arms & Survival llc grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Integrity Arms & Survival llc. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Integrity Arms & Survival llc. You are prohibited from using meta tags or any other hidden text utilizing Integrity Arms & Survival llc’s name or trademarks without the express written consent of Integrity Arms & Survival llc. Any unauthorized use of this websites voids the limited license granted by Integrity Arms & Survival llc.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant [Integrity Arms & Survival llc] and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Integrity Arms & Survival llc or its affiliates for all claims resulting from content you supply. Integrity Arms & Survival llc reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Integrity Arms & Survival llc on an “as is” and “as available” basis. Integrity Arms & Survival llc makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of www.customar15.net or www.integrityarmssurvival.com is at your own risk.
Integrity Arms & Survival llc cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Integrity Arms & Survival llc will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Integrity Arms offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.customar15.net or www.integrityarmssurvival.com or announced via other means of communication in conjunction with the promotion of the Integrity Arms & Survival llc product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Integrity Arms & Survival llc at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…
By visiting www.customar15.net.com, you agree that the laws of the state of Georgia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Integrity Arms & Survival llc.
CHANGES IN POLICY
Clearent LLC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.